FAQs

All English lessons at Tom’s English Academy are conducted online through Microsoft Teams, providing students with a convenient and interactive learning environment.

Students can communicate directly with the academy, participate in their scheduled lessons, and receive educational guidance through the platform.

Before attending your first class, we recommend setting up your Microsoft Teams account and contacting us at tomsenglishacademy@outlook.com to ensure a smooth learning experience.

All teacher communication and online lessons are conducted through Microsoft Teams.

To contact Tom’s English Academy, open Microsoft Teams and search for our official account using the following email address:

tomsenglishacademy@outlook.com

Send us a message introducing yourself or your child, and our team will assist you with your lesson arrangements.

We recommend creating a Microsoft Teams account before your first lesson to ensure convenient communication with your teacher.

Please contact our official academy account before your scheduled class so that the necessary arrangements can be made.

Microsoft Teams: tomsenglishacademy@outlook.comes here

Your English lessons will take place online through Microsoft Teams.

Before your scheduled class, please ensure that you have contacted the academy through Microsoft Teams and confirmed your lesson arrangements.

We recommend joining a few minutes early and checking that your microphone, camera, and internet connection are functioning properly.

Yes. Our online booking system allows you to select from available lesson dates and times.

We recommend booking your preferred schedule in advance, particularly if you would like to maintain a consistent weekly learning routine.

Yes. Students who prefer a consistent learning routine may request a fixed weekly class schedule. For example, lessons may be arranged every Monday and Wednesday at 6:00 PM.

Fixed weekly schedules are subject to teacher availability and the terms of the student’s purchased lesson package. Scheduling arrangements may vary depending on the number of lessons included in the package and any applicable booking conditions.

To arrange a fixed weekly schedule, please contact Tom’s English Academy through Microsoft Teams to discuss your preferred days and times. Our team will assist you in confirming availability and establishing a suitable schedule based on your lesson package.

Students and parents may send messages to Tom’s English Academy through Microsoft Teams regarding lesson schedules, learning materials, assignments, and other educational concerns.

Our teachers will respond when available during their working hours.

Please understand that responses may not always be immediate, particularly while teachers are conducting scheduled lessons.