Privacy policy.
PRIVACY POLICY
Our Commitment to Privacy and Transparency
At Tom’s English Academy, we recognize the importance of protecting the personal information entrusted to us by students, parents, and legal guardians.
We are committed to handling personal information responsibly, maintaining appropriate confidentiality, and promoting transparency in our educational and administrative practices.
This Privacy Policy provides an overview of how information may be collected, used, and managed in connection with our website, online lessons, booking arrangements, and educational services.
01. Information We Collect
To provide our educational services effectively, Tom’s English Academy may collect certain personal information, including:
Student and parent or guardian names and contact information.
Student age, English proficiency, and relevant educational information.
Class bookings, attendance records, and scheduling arrangements.
Payment confirmations and transaction-related records.
Microsoft Teams communication records and relevant class-related information.
Information voluntarily submitted through our website, booking forms, or other official communication channels.
We collect information reasonably necessary to support educational instruction, communication, scheduling, administration, and the operation of our services.
02. How We Use Your Information
Personal information may be used for legitimate educational and administrative purposes, including coordinating scheduled lessons, communicating with students and parents, maintaining attendance and booking records, confirming payments, and providing appropriate educational support.
Information relating to students’ learning objectives and English proficiency may also be used to help educators prepare suitable instructional activities and recommendations.
We recognize the importance of handling student information with appropriate care and discretion.
03. Third-Party Platforms and Services
Tom’s English Academy uses third-party platforms to support the delivery and administration of its educational services.
These include Microsoft Teams for online instruction and communication, PayPal for payment processing, and our designated online booking system for scheduling and class management.
These services operate under their respective privacy policies and terms of use. Students and parents are encouraged to review the privacy practices of these platforms when using their services.
04. Enrollment Agreement and Terms & Conditions
Tom’s English Academy maintains a comprehensive Terms and Conditions Agreement outlining the policies and responsibilities associated with enrollment, class scheduling, attendance, payments, refunds, and participation in our educational programs.
The agreement is provided directly to prospective students or their parents or legal guardians during the enrollment process.
Students and parents are given the opportunity to review the agreement before formally enrolling in our educational services. Where applicable, acknowledgment and acceptance of the agreement are required before enrollment is finalized.
Our Privacy Policy remains separate from the enrollment agreement and explains how personal information is collected, used, and protected.
05. Student and Parent Communications
Official communications concerning lessons, scheduling, educational progress, and other academy-related matters may take place through Microsoft Teams, email, and our designated booking system.
Students and parents are encouraged to use official academy communication channels when sharing personal information or discussing educational arrangements.
Official Microsoft Teams Account:
tomsenglishacademy@outlook.com
07. Updates to This Privacy Policy
Tom’s English Academy may periodically review and update this Privacy Policy to reflect changes in our educational services, administrative procedures, technological systems, or applicable legal requirements.